3 Great Sales & Customer Service Reads for the Week

Here are three short, compelling reads regarding customer service and sales. I found each of these very poignant for guest service and hotel sales in our industry:

For more customer service and hospitality sales insights, please follow me on Twitter: @mrkevindonahue.

The best iPhone / Droid app you're not using

Question: What's the best iPhone / Android app that you're *NOT* using? 

For 95+% of the iOS and Droid users, the answer is BUMP

This great app allows you to quickly share your contact information or photos with other new contacts by simply bumping your phones together. Seriously, it's that easy. You don't have to call one another and save the number in your phone, download VCards or any other legacy sharing strategy. Just bump and done!

Recently the development team upped the ante a new update that allows you to bump photos from your phone directly to your computer. How cool is that?

And the best part? Yeah… it's free. Download Bump for iPhone and Android

Still have questions? Watch this video demo.