Roomba Doom-ba

So the power cord burnt up on the Roomba. I emailed the customer service and they're "out of power cords". Huh?! What?!

Even if that's the case (and I believe it probably is), why not just go grab a defective unit or one set to ship & part it out? That's not terribly uncommon and it's great customer service. Otherwise, I'm likely to start a Roomba Doomba watch on my blog and mention every single day how iRobot can't help me.

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2 thoughts on “Roomba Doom-ba”

  1. The iRobot people are blog readers. Saw them in the ref logs for this post. Ironically, I got an email last night saying they had ordered a new charger. I should have it in a few days! 🙂

  2. I'm glad you were able to get it resolved. I love my little Roomba – he's a good worker and he cracks me up while chasing Michael around the room. I need to know iRobot can help if he gets sick.

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